Selasa, 02 Juli 2013

PROCESS MANAGEMENT SKILLS


Process management skills

Process management is the ensemble of activities of planning and monitoring the performance of a process. It understands application of knowledge, skills, tools, techniques and systems to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements profitably. It can be differentiated from program management in that program management is concerned with managing a group of inter-dependent projects. But from another viewpoint, process management includes program management. In project management, process management is the use of a repeatable process to improve the outcome of the project.  
Process Management is vital to organizational competitiveness. At a time of exceptional change both within organizations and society, the issue of staffing the necessary process management skills and aligning them with appropriate tasks and positions is becoming increasingly important. There are a number of imperatives for executives and managers as they lead the processes within an organization that are requiring continuous engagement in training for performance improvement.

In my opinion the management process is recycling some basic ideas related activities dsecara integral.

Sumber: http://www.cira.org.mk/index.php/en/capacity-building/public-training/process-management-skills

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